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Our Shipping Policies

Our shipping rates are VERY reasonable.  Our rates are the same regardless of the service that we use.  The ultimate method of shipping your package is at our discretion unless a premium service is purchased by you. The stated shipping rate for your item includes all of our handling costs, packaging costs, risk of loss and shipping cost.

We do ship internationally.  Please contact us for international shipping rates.Method

SHIPPING METHOD

FlamingFrogPoker.com uses a variety of methods to ship your purchase!  We typically analyze your order as a whole and determine which method will enable you to receive your package in the most efficient manner!  We use the United States Post Office on most of our small orders.  We typically use a First Class Service on small and light items.  We use US Postal Priority Service on medium sized orders.  When your order is Bulky or Heavy we will often send your package by UPS.  The ultimate decision to decide whether to send an item via UPS or US Postal Service will also depend on your location within the United States.

SHIPPING TIME

Our warehouse is centrally located in Indianapolis, IN.  However, many of our shipments to the West Coast will be shipped in Priority envelopes to speed up your delivery.  Priority is a stated shipping time of 2-3 days but is not guaranteed.  The other services all vary depending on location.  Often delays in shipping can occur for reasons outside of our control.  It is a rare circumstance, but sometimes an item could take up to two weeks for ultimate delivery.  If you have any concerns about the shipping method we will use feel free to call us at 419 954-1234

Overnight and second day air service is available.  Please call us at 419 954-1234 to arrange for this expedited service and also to receive a price quotation.


HANDLING TIME

Our warehouse maintains inventory for many different industries, but we typically can ship most orders within 1 business day after receiving payment.  Handling time often depends on the time of day your payment is received.  Many items will recieve same day shipping and rarely will items ever ship later than 2 business days after payment is received.  You should expect a 2 day handling time for your package to be shipped, but that is typically the worst case scenario.  As mentioned above, many items have a same day or one day handling time.

SHIPPING COST

Sometimes the actual shipping  that you pay will be more than the shipping cost for us.  (sometimes it is less)  Before you begin to question why we would charge so much in the way of shipping, please remember that our shipping charge includes many different costs to our company.  Employee expense related to pulling, preparing and delivering your package.  There are packaging material costs.  Risks associated with shipping, such as loss and damage.  There are procurement and warehousing cost.  Often these costs will be wrapped into the shipping charge.  We do not hide the shipping cost in an attempt to mislead you.  All shipping costs are stated.
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