Frequently Asked Questions
Frequently Asked Questions
Where are you located?
We are located in Sandusky, OH but ship from various warehouses throughout the United States.
How do you place an order?
If you are a consumer and wish to enjoy any of our products, you can
view our product pages, add items to your shopping cart, and pay for
them using your major credit card (VISA, MasterCard, Discover or
American Express), Paypal or Google Checkout. You can also reach us at 419 954-1234 to place an order over the phone.
How much does shipping cost?
Our Shipping varies by weight. We get our quoted directly from UPS
or USPS and charge you accordingly.
How long will it take to receive my order?
It depends on where you are located. Typically FlamingFrogPoker.com
will ship your product within 24 hours. Shipping times typically range
from 2-5 business days. Therefore, including handling time, your
package should take from 3-6 business days to arrive.
Are Your Poker Chips Clay?
“Clay Poker Chips” is the most overused expression in this industry.
In fact, 100% clay poker chips are not available in the market today. A
100% clay poker chip is very brittle and likely to break. Clay poker
chips wear very fast. Clay poker chips were phased out of the market in
the 1970’s, and are no longer produced.
We stock 3 different types of poker chips.
1. Clay Poker Chips - Our highest grade chips are
what we consider clay, but there are many different materials in the
chip besides clay. Our clay chips have a very soft feel and has great
grip. The chips stack with ease and are what we consider to be casino
2. Clay Composite Poker Chips - A
clay composite chip has some clay in the chip, but is less concentrated
than our clay chips described above. Our clay composite chip is also
very soft and has a great feel.
3. Plastic Poker Chips - Our plastic chips are harder
than the clay versions. They are also slicker and slide a little more
when stacked. However, plastic’s durability is longer than both clay
and clay composite poker chips. Also, the plastic chips are made with
an injection mold, so all of the markings are very uniform and precise
on the chips.
Can I return the product if I do not like it?
You can return any purchase. However, there is a 10% restocking fee. Please contact us via phone (419 954-1234) to arrange for your return.
How do I contact you?
There are 2 methods for contacting us. First, you may email us at email@example.com. You can also call us at 419 954-1234.
What forms of Payment are accepted?
We accept all major credit cards (Visa, MasterCard, Discover, Amex), Paypal and Google Checkout.
Do you ship internationally?
Yes we do! Please email firstname.lastname@example.org to receive a quote.