Frequently Asked Questions

Where are you located?

We are located in Sandusky, OH but ship from various warehouses throughout the United States.

How do you place an order?

If you are a consumer and wish to enjoy any of our products, you can view our product pages, add items to your shopping cart, and pay for them using your major credit card (VISA, MasterCard, Discover or American Express), Paypal or Google Checkout. You can also reach us at 419 954-1234 to place an order over the phone.

How much does shipping cost?

Our Shipping varies by weight. We get our quoted directly from UPS or USPS and charge you accordingly.

How long will it take to receive my order?

It depends on where you are located. Typically FlamingFrogPoker.com will ship your product within 24 hours. Shipping times typically range from 2-5 business days. Therefore, including handling time, your package should take from 3-6 business days to arrive.

Are Your Poker Chips Clay?

“Clay Poker Chips” is the most overused expression in this industry. In fact, 100% clay poker chips are not available in the market today. A 100% clay poker chip is very brittle and likely to break. Clay poker chips wear very fast. Clay poker chips were phased out of the market in the 1970’s, and are no longer produced.

We stock 3 different types of poker chips.

1. Clay Poker Chips - Our highest grade chips are what we consider clay, but there are many different materials in the chip besides clay. Our clay chips have a very soft feel and has great grip. The chips stack with ease and are what we consider to be casino quality.
2. Clay Composite Poker Chips - A clay composite chip has some clay in the chip, but is less concentrated than our clay chips described above. Our clay composite chip is also very soft and has a great feel.
3. Plastic Poker Chips - Our plastic chips are harder than the clay versions. They are also slicker and slide a little more when stacked. However, plastic’s durability is longer than both clay and clay composite poker chips. Also, the plastic chips are made with an injection mold, so all of the markings are very uniform and precise on the chips.

Can I return the product if I do not like it?

You can return any purchase. However, there is a 10% restocking fee. Please contact us via phone (419 954-1234) to arrange for your return.

How do I contact you?

There are 2 methods for contacting us. First, you may email us at info@flamingfrogpoker.com. You can also call us at 419 954-1234.

What forms of Payment are accepted?

We accept all major credit cards (Visa, MasterCard, Discover, Amex), Paypal and Google Checkout.

Do you ship internationally?

Yes we do!  Please email info@flamingfrogpoker.com to receive a quote.